Payment Policy

Home / About / Payment Policy

Payment Policy

  • Payment is expected at time of service.
  • Payment options accepted include cash, checks from a local bank, credit cards (a 3.5% convenience fee will be applied) through VISA, Mastercard, American Express and Discover as well as Care Credit.
  • If you wish to file an insurance claim, payment is still the responsibility of the pet owner, but we will be happy to assist you in the claims process.
  • If you have questions or concerns about payment, give us a call at 270-586-9000.

Care Credit

Whether it’s a routine check up or emergency surgery, you shouldn’t have to worry about how to get the best medical care for the pet you love. That’s why we are pleased to offer Care Credit, North America’s leading client payment program. Care Credit lets you say “yes” to the best treatment for your pet immediately, and pay for it over time with low monthly payments that fit easily into your budget.

Care Credit works just like a regular credit card, but without high interest rates, annual fees or pre-payment penalties. Care Credit offers a 6 month no-interest payment plan for transactions over $200 as long as it’s paid in full within the promotional period.

You can use your care credit card over and over for all your pet’s follow up care as well as annual exams and vaccines.

Learn more by visiting CareCredit.com or asking us for details.

Pet Insurance

Many pet owners are now purchasing pet insurance to help them afford pet health care for their four-legged family members. Here at Crocker Animal Hospital, we will assist you in assembling records and invoices necessary for filing your insurance claims.